Forum Discussion

JayJayBee's avatar
JayJayBee
New Member
1 year ago
Solved

Scorecard - Unable to refresh / Usage Metrics on a Scorecard

Hi All,   First Problem:   Background: My company has a fabric environment. We have fabric lakehouse where we build and connect our reports/dashboards to in Power BI service. We have a SP that ru...
  • Poojara_D12's avatar
    1 year ago

    Hi JayJayBee 

    You're encountering two primary issues with your Power BI scorecard: automatic updates not functioning as expected and the absence of usage metrics tracking.

    1. Automatic Updates for Scorecard Metrics

    It's been observed that Power BI scorecards sometimes fail to refresh metrics automatically, even when underlying reports are updated as scheduled. This issue has been reported by multiple users, indicating a potential systemic problem. While manual refreshes via the "Edit" > "Connection" > "Refresh" pathway are effective, they are not practical for managing numerous metrics. Currently, there isn't a definitive solution to enforce automatic refreshing of scorecard metrics. It's advisable to monitor the Power BI Community Forums and official Microsoft updates for any forthcoming fixes or workarounds.

    2. Tracking Scorecard Usage Metrics

    As of now, Power BI does not offer built-in functionality to track usage metrics specifically for scorecards, unlike the features available for reports and dashboards. The "View usage metrics" option is primarily designed for traditional reports and dashboards, leaving scorecard usage tracking unsupported. To monitor interactions with your scorecards, consider implementing external tracking mechanisms, such as analyzing audit logs or utilizing third-party analytics tools, to gain insights into user engagement.

    For the most current information and potential updates regarding these issues, regularly consult the Power BI documentation and participate in community discussions.