Forum Discussion

TeNpoLe21's avatar
TeNpoLe21
Regular Visitor
9 years ago
Solved

Scheduled refresh not working, manual refresh works

I have several datasets that are failing to refresh via a scheduled refresh, but when I refresh them manually/on-demand they work just fine.  I am using an Enterprise Gateway connecting to connect to the data.  There is no "message" that tells me what failed, just an "Oops, something went wrong."  Here's a screenshot of what I receive:

 

  • Anonymous's avatar
    Anonymous
    9 years ago

     

    Microsoft updated the status on the support site as followes -

     

    Users may receive an error and are unable to execute manual and scheduled data refreshes. Engineers are aware of the issue and are working on a fix. Next update: 05/30/2017 14:30  PST

8 Replies

  • I don't get that dialog box you are showing, but the error looks to be exactly the same.  WABI-US-NORTH-CENTRAL is the commonality.  Several of my datasets fail to refresh as scheduled.  The difference is that sometimes a manual refresh also fails and sometimes succeeds.  It's hit or miss.  Thanks for sharing!  Perhaps there is a bigger problem with that cluster.


    Regards,

    Derek

    • Anonymous's avatar
      Anonymous
      Not applicable

      I am getting the same error from this morning 9AM Central. Looks like there is some issue with the Service. Manual refresh works fine. Can we get some status update on this please.

       

      I had refresh failing every hour form 9AM

       

      Oops, something went wrong.

      Next refresh for Sample_xxx_Dashboard is scheduled for 05/30/2017 15:00:00.

      Learn more

      Technical Information:

      Activity Id: b874eb74-f116-4a7f-9414-6fb6f566fba4

      Request Id: 1183dee7-815c-4a27-a169-f72dca59a28b

      Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

      Refresh Start Time: 05/30/2017 19:01:27Z

      Refresh End Time: 05/30/2017 19:02:11Z

  • carbonA's avatar
    carbonA
    Frequent Visitor

    I am having the same issue. This has been going on since around 8:00AM central. Our enterprise gateway is online and functioning but the scheduled refreshes are failing. I can manually go in and refresh the data set using the enterprise gateway however, at the next scheduled refresh it failes for all of my datasets.

     

    Technical Information:

    Activity Id: d6c18e8c-ffea-48fe-9dab-d04af31e081b

    Request Id: 834ab7b4-992e-4ab1-b939-9289d8785002

    Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

    Refresh Start Time: 05/30/2017 18:01:23Z

    Refresh End Time: 05/30/2017 18:02:11Z

      

    Thanks,

    Aaron

    • Anonymous's avatar
      Anonymous
      Not applicable

      I tried moving from On-prem Gateway to Personal. Same is the case with Personal Gateway. My 3pm refresh failed.

      Hope someone from Microsoft is working on this.


  • TeNpoLe21 wrote:

    I have several datasets that are failing to refresh via a scheduled refresh, but when I refresh them manually/on-demand they work just fine.  I am using an Enterprise Gateway connecting to connect to the data.  There is no "message" that tells me what failed, just an "Oops, something went wrong."  Here's a screenshot of what I receive:

     

     



    TeNpoLe21 wrote:

    I have several datasets that are failing to refresh via a scheduled refresh, but when I refresh them manually/on-demand they work just fine.  I am using an Enterprise Gateway connecting to connect to the data.  There is no "message" that tells me what failed, just an "Oops, something went wrong."  Here's a screenshot of what I receive:

     

     




    I'm having the same problem as well. I haven't updated the gateway in some time, so i did that, but it did not make a difference.

     

    Oops, something went wrong.

    Next refresh for Executive Dashboard - USA_CAN Sales Targets-dolivas-dell is scheduled for 05/30/2017 17:00:00.

    Learn more

    Technical Information:

    Activity Id: a9901ee5-a28f-444b-b93a-dea3486c11cf

    Request Id: f916d9c4-8ac8-4c68-90b7-ff9dbf911046

    Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

    Refresh Start Time: 05/30/2017 20:01:32Z

    Refresh End Time: 05/30/2017 20:02:02Z

    Thanks,

    Microsoft Power BI

    This email was sent by Microsoft Corporation

    One Microsoft Way
    Redmond, WA, 98052, USA

    Privacy Policy | Terms and Conditions

     

    • Anonymous's avatar
      Anonymous
      Not applicable

       

      Microsoft updated the status on the support site as followes -

       

      Users may receive an error and are unable to execute manual and scheduled data refreshes. Engineers are aware of the issue and are working on a fix. Next update: 05/30/2017 14:30  PST

      • jderekc's avatar
        jderekc
        Icon for Helper IV rankHelper IV

        Thanks for sharing that, Ceenuu!  I had forgotten to check on the main support page.