Scheduled refresh has been disabled warning on Datasets with Live Connection

[SujaiKarnam]

We have many Power BI reports deployed in the Power BI Workspace and each report comes with an associated dataset created automatically on publishing the report. The data source for all these reports/datasets is a single Azure Analysis Services which is refreshed daily.

While these reports have always functioned without scheduled refresh, we've recently begun receiving a warning message stating that the scheduled refresh is disabled.

This warning appears when attempting to create, view, or access the Dataset/Semantic Model settings page. However, the reports continue to work correctly due to the live connection to the data source. The warning message won't go away until we manually click on the Refresh button/icon.

The issue is causing concerns to our users as they are seeing this warning randomly and believe the data may be stale.

We are kindly requesting any assistance in resolving this warning.

Thanks!

[lbendlin]

That is standard functionality. The Power BI Service will suspend refreshes if no report usage activity has been observed.  This is good for your capacity as it does not waste resources.

Use the reports more frequently, or sunset them.

[Tutu_in_YYC · Accepted solution]

Afaik, you are right, live connection doesnt require refreshes. It could be a bug that you may need to submit to Microsoft.

[SujaiKarnam]

How do we log/submit a microsoft ticket related to this issue?

[SujaiKarnam]

Never mind! I found the process to submit the ticket. Thank you so much for the help!

Here is the link: https://admin.powerplatform.microsoft.com/newsupportticket/powerbi

Here is the reference I found:

https://community.fabric.microsoft.com/t5/image/serverpage/image-id/84263iF5FDF8D3FF846EC2/image-siz...

Solved: Submit Tech Support Ticket Issue - Microsoft Fabric Community