Forum Discussion

anna_c's avatar
anna_c
Regular Visitor
3 years ago

Scheduled Refresh Turned Off

Hello, 

I have had a scheduled refresh turned off and am unsure why. The report didn't have any failed refreshes or credentials issues and the gateway, which is on a virtual server, not a laptop or personal computer, was up and running with no problems. 
Does anyone know what else might cause Power BI to disable a scheduled refresh? 
As there is no notification when a scheduled refresh is turned off, this resulted in incorrect data getting circulated. The only thing I can think of to avoid this is to have someone check the refresh every time.

Thanks in advance, 
Anna

Need Help

2 Replies

  • SwayamSinha's avatar
    SwayamSinha
    Microsoft Employee
    3 years ago

    Can you check if the data source credentials are active or not?

    • anna_c's avatar
      anna_c
      Regular Visitor
      3 years ago

      Hi, 
      Thank you for your reply. Yes, I have checked the data source credentials, this report has 7 and they are all connected without issue. 
      I have seen missing credentials knock off the Scheduled Refresh before. But that doesn't seem to have been a problem this time so scratching my head about what caused it! 

      Thanks, 
      Anna