Forum Discussion
Scheduled Refresh Succeeds but Data Won't Update
- Anonymous8 years ago
spinachbisque How quickly are you checking the report after the dataset has said it has refreshed? The Dataset, Report and dashboard are seperate objects and are not all immediately refreshed after the dataset. It is in order. If the dataset refreshes, it is likely it will be 10-15 before the report, and then the Dashboard. You can also initiate a refresh in the report after the dataset.
If you know, and or tried the above, then this sounds like a bug or issue that you should raise in a support ticket or the issues page.
Hi Karl,
I am experiencing the same issue trying to connect to two databases with one gateway.
Have tried a workaround using a view which doesn't fix anything - have you managed to solve the issue?
Joshua
Not yet unfortunately Joshua. I'm still awaiting further contact from the support team who were attentive initially but now appear to have disappeared and are not replying to my emails.