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Chaucer's avatar
Chaucer
Icon for Helper II rankHelper II
5 years ago
Solved

Scheduled Refresh Failure (On Demand Fine)

Hi,   Any suggestions. I'm getting a refresh failure on my scheduled refresh  Unable to connect to the data source undefined.   On demand refreshes succeed fine though...   Any ideas?  ...
Need Help
  • S_JB's avatar
    S_JB
    5 years ago

    I had a similar issue to this a few days ago which was was resolved by refreshing the data gateway. It could be worthwhile to check your data gateway to see if there any update prompts.

v-easonf-msft's avatar
v-easonf-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi， Chaucer 

Can you share screenshots about refreshing history for more error messages？

Please mask your private information before uploading.

 

Make sure that the computer where the gateway is installed is always on.

 

Best Regards,
Community Support Team _ Eason