Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
MKYZ22
New Member

Schedule refresh

I am receiving this error :

The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"Premium_ASWL_Error","pbi.error":{"code":"Premium_ASWL_Error","parameters":{},"details":[{"code":"Premium_ASWL_Error_Details_Label","detail":{"type":1,"value":"Cloud data source refresh is not allowed in gateway setting."}}],"exceptionCulprit":1}}} Table: Total Calls per day.

 

Also note :

one of data source is google sheet

manual refresh is working well,

I tried to download gateway again

 

If any one can help, thanks

1 ACCEPTED SOLUTION
v-binbinyu-msft
Community Support
Community Support

Hi @MKYZ22 ,

According to your descriptions, your data source is a mixed data source, include On-premises data source and Cloud data source. Please download and install gateway, then merge or append on-premises and cloud data sources in the same query, then set the schedule refresh policy.

 

For more details, you can read related document: Merge or append on-premises and cloud data sources - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-binbinyu-msft
Community Support
Community Support

Hi @MKYZ22 ,

According to your descriptions, your data source is a mixed data source, include On-premises data source and Cloud data source. Please download and install gateway, then merge or append on-premises and cloud data sources in the same query, then set the schedule refresh policy.

 

For more details, you can read related document: Merge or append on-premises and cloud data sources - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.