Forum Discussion

sdjensen's avatar
sdjensen
Solution Sage
8 years ago
Solved

Schedule refresh stopped working.

Hi,   At a customer we have had a Power BI report since august 2016 with no issues with the scheduled refresh. Of course there has been made changes and improvements since, but the last changes was...
Need Help
  • sdjensen's avatar
    sdjensen
    8 years ago

    Apparently Microsoft have made some changed to the service - atleast I am now able to schedule refresh on republished data models.

Framet's avatar
Framet
Resolver II
8 years ago

I can't help much other than to say we have had the exact same issue triggered almost at the same time. I'd say arround the 28th of March.  

 

To make things worse some report could refresh intermittantly before getting these exact errors other would fail 100% of the time. "Cancellation occured" is the most comment error. All these reports had been in production for months and refreshing error free. The reports can refresh error free in the deskop client.

 

North US service, latest gateway and now April Desktop Client (Which also seems to have seperate issues opening files.)

 

I have tried an extensive list of things to try and find the route cause and still haven't got down to it. I have a ticket with Microsoft who also haven't given any constructive help yet, in fact at one point the decided to google the error whilst on a desktop share :S. It almost appears to be capactiy related issue for me but I can't say this with any certainty other than it is our more extensive reports that suffer but what has changed to make them fail after months of error free refreshes I'm not sure.