Forum Discussion

cassels's avatar
cassels
Advocate I
9 years ago
Solved

Schedule refresh - gateway

Hi!   I created a report at PowerBI Desktop (which is working and refreshing data normally) and published (I'm trying to understand better this app, btw).   The problem is that now I want to sche...
Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    cassels,


    Which type of gateway does the DBA install for you, on-premises gateway or personal gateway? 

    If the DBA installs on-premises gateway , he should go to the administrator’s tab of the registered gateway to add you as additional admin, then you will be able to see gateway in "Manage gateway", and you are able  to add all data sources within the gateway.

    Regards,
    Lydia Zhang

GilbertQ's avatar
GilbertQ
Super User
9 years ago
I would suggest putting on the Verbose logging and see if you can see the connection making it to the Gateway server.

That should be a good starting point?

As well as ensuring that you have got the latest On-Premise Gateway installed?
rlien1's avatar
rlien1
Frequent Visitor
9 years ago

Thanks GilbertQ, I will give both of your suggestions a try and circle back.

 

I just installed the Enterprise Gateway current version on my local machine (laptop)...  it is still not visible in the dataset gateway connection settings.

Then I installed the Personal Gateway current version on my laptop... and it is visible!  All data sources connect!  But why does the Personal Gateway work and the Enterprise Gateway is invisible?

 

Observation: when I try to connect to data sources using the Enterprise Gateway, I am given two authentication methods: Basic and Windows.  Neither option works.

When I try to connect to data sources using the Personal Gateway, the authentication choices are Basic and WindowsWithoutImpersonation.  The second option works.

 

Why is this different authentication method only popping up on the Personal Gateway?  Could this be a symptom of why the Enterprise Gateway is not visible?  Searching on this authentication type doesn't provide much information.

 

Appreciate your help!

 

 

EDIT

 

Suddenly the Enterprise Gateway is visible.  I didn't make any changes.  It's been about an hour since I first connected... maybe Power BI takes a while to seek/refresh/connect with existing gateways?

I'm at a loss, but at least it is working (now).

  • GilbertQ's avatar
    GilbertQ
    Super User
    9 years ago
    Awesome and yes due to it being a cloud service it can take a few minutes or possibly a bit more before everything is configured.