Schedule Refresh with the machine switched off

[Anonymous]

I am trying to schedule the refresh of a dataset when the machine is switched off. All of my data sources are from the cloud so I am not using any Gateway connection.

I tried switching off my laptop during the scheduled refresh time and turned it on again. The report refreshed only after the laptop was switched on. What am I doing wrong here? Please assist. Thanks!

[bfernandez]

What are the cloud data sources you are using?

[Anonymous]

Hi,

I am using Salesforce objects and multiple excel sheets from SharePoint folders.

Thanks!

[bfernandez]

Make sure when you're in the datasource settings, that your credentials are correct.

Edit the credentials if they are incorrect, as shown below:

[Anonymous]

Yes, my credentials are correct and I am not getting any error while refreshing it. The problem is only when I switch off my laptop. It's not refreshing at the scheduled time but refreshes only after I turn on my laptop again. 

Thanks!

[bfernandez · Accepted solution]

It honestly seems like a coincidence that you see the updated data when you turn it back on. 

Leave it running and schedule some refreshes to occur over-night, then @ me tomorrow to see if this is still occuring.

Also, send a screenshot with the last refresh date as shown below:

[Anonymous]

ok sure, will try and let you know the outcome tomorrow. Thanks for your help!

[Anonymous]

[bfernandez]

The text is very small and blurry, but did the refresh get completed correctly this time? I am seeing Completed for the last refresh that was scheduled.

[Anonymous]

Hi Fernandez,

As you said it worked fine this time. Thanks for your help.