Forum Discussion
hongkwokkwok
Helper I
Helper ISchedule Refresh is always late
I'm using Pro Trial Version. My schedule refresh is set 6pm daily. From the refresh history, it refresh at 7:55, 9:50, 8:50..... It was late every day. When I refresh manually (on demand), it wor...
Hello,
We have made enhancements in this area. Official SLA is 1 hour to start the refresh. Are you still seeing schedule refresh starting more than an hour?
Regards
Siva
hongkwokkwokHelper I
Helper ITake last week as an example.
My schedule is 6pm daily. But the refresh history in mon-fri are 7:53, 7:55, 9:50, 8:50, 8:55. It's late more than one hour every day.
User is expected to get the updated result around 6:30 - 7:00.
However, it's late for whole week.
I'm figure out a solution such as setting schedule for 5:00, 5:30...but I'm not comfortable for it...I'm not sure how long is the delay
hongkwokkwokHelper I
Helper IToday it has just 30 min. delay. maybe it is Sunday?