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tsknm
Frequent Visitor

Schedule Refresh failes, manually refresh works most of the time

Hello,

We have a problem with scheduled refreshing of reports on our Power BI Workspaces.

 

This is the error we get:

 

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>We're sorry, an error occurred during evaluation.</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}}],"exceptionCulprit":1}}} Table: KLASEK.

 

And again for another:

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>We're sorry, an error occurred during evaluation.</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}}],"exceptionCulprit":1}}} Table: DNMAT.

 

When I go and manually select (today I need to click a few times and then it was ok) the report and I cleck refresh it works, but automaticly scheduling it just keeps on sending me this errors.

 

Any Ideas?

7 REPLIES 7
tsknm
Frequent Visitor

It has been now more then 6 months and the problem is still not solved. Bad support I would say 😓 

rogeriocmjr
New Member

What kind of data extension are you loading?

A partner of mine has the same problem using Access Database (.accdb).

I'm guessing that your on-premise PowerBI have the tool to read accdb, but the Online Powerbi haven't.

gazsam2
Frequent Visitor

Also having same problem

tsknm
Frequent Visitor

Hello,

any updates?

mrtan
Frequent Visitor

Any update ?

What kind of data extension are you loading?

A partner of mine has the same problem using Access Database (.accdb).

I'm guessing that your on-premise PowerBI have the tool to read accdb, but the Online Powerbi haven't.

v-tangjie-msft
Community Support
Community Support

Hi @tsknm ,

 

This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

-----

Update: This issue has been resolved.

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

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