Schedule Refresh failes, manually refresh works most of the time

[tsknm]

Hello,

We have a problem with scheduled refreshing of reports on our Power BI Workspaces.

This is the error we get:

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>We're sorry, an error occurred during evaluation.</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}}],"exceptionCulprit":1}}} Table: KLASEK.

And again for another:

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"<ccon>We're sorry, an error occurred during evaluation.</ccon>"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}}],"exceptionCulprit":1}}} Table: DNMAT.

When I go and manually select (today I need to click a few times and then it was ok) the report and I cleck refresh it works, but automaticly scheduling it just keeps on sending me this errors.

Any Ideas?

[tsknm]

It has been now more then 6 months and the problem is still not solved. Bad support I would say 😓 

[rogeriocmjr]

What kind of data extension are you loading?

A partner of mine has the same problem using Access Database (.accdb).

I'm guessing that your on-premise PowerBI have the tool to read accdb, but the Online Powerbi haven't.

[gazsam2]

Also having same problem

[tsknm]

Hello,

any updates?

[mrtan]

Any update ?

[rogeriocmjr]

What kind of data extension are you loading?

A partner of mine has the same problem using Access Database (.accdb).

I'm guessing that your on-premise PowerBI have the tool to read accdb, but the Online Powerbi haven't.

[v-tangjie-msft]

Hi @tsknm ,

This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

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Update: This issue has been resolved.

Best Regards,

Neeko Tang

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