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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Schedule Refresh contacts to be notified. Cannot successfully change it to the "These Contacts"

The scheduled refresh just changed.  I can no longer send it to contacts listed in the available input box.   I go into the schedule refresh click on "These contacts" option then hit apply, when I reload the page it no longer has any of the boxes ticked, so I have no idea what option is chosen or set up.  This is what it looks like after trying to set up the "These contacts" option and then reloading the page.

 

 

 

 

Also this should auto population with a ticked option on the "These contacts" option if we have people in there and not default to "dataset owner" otherwise i need to go through them all and change the option which is a huge hassle.

  • Hi Anonymous  :),

    did you try it one or two days later? May be there was a bug in the service to this time. Otherwise I would advice you to open a tiket at microsoft. If you are a pro user this is for free https://powerbi.microsoft.com/de-de/support/

     

    Best,

    Kathrin

     

     

     

     

    If this post has helped you, please give it a thumbs up!
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5 Replies

  • KBO's avatar
    KBO
    Icon for Memorable Member rankMemorable Member

    Hi Anonymous  :),

    did you try it one or two days later? May be there was a bug in the service to this time. Otherwise I would advice you to open a tiket at microsoft. If you are a pro user this is for free https://powerbi.microsoft.com/de-de/support/

     

    Best,

    Kathrin

     

     

     

     

    If this post has helped you, please give it a thumbs up!
    Did I answer your question? Mark my post as a solution!

    • Anonymous's avatar
      Anonymous
      Not applicable

      No the issue has no gone away and still persists

    • Anonymous's avatar
      Anonymous
      Not applicable

      I raised a support ticket, cheers

    • Anonymous's avatar
      Anonymous
      Not applicable

      Yeh same here I'm struggling to actually raise a proper support ticket.