Forum Discussion
Schedule Refresh always grey
AnonymousThanks for your help. So, I successfully updated all files, it's no more in grey, but I scheduled now three different times to make refresh, and nothings happened, there is no refresh. I changed the informations in few rows in one of Excel files, but nothings change in DataSet in PBIservice.
Here is moy settings.
LuteceFalco Refresh Now (in the report section) will bring in the new changes. The scheduled refresh is set to run within the hour, there have been issues that the team has been working on with longer wait times, but I believe most of those are resolved. Suffice to say, when things are working as expected you can assume that the refresh will occur within the hour you set, but it won't execute on the exact time you set for refresh.
AnonymousGood morning, so, yesterday I finished everything, schedule was prepared, and was successfull, so I just log off from my laptop, and leave another chedule refresh. But this morning, after I log in tom my Windows session, my Gteway connection is "offline", and I tried everything to be online, even reinstalled On premises Personal, but nothing, I'm still offline.
In Mange Gateway, I'm "online, and good to go". I also restarted On-premises Personal, and even my laptop, but nothing, I'm still offline. And I remark that we need to be loged on, never shutdown PC, never loged out for Windows session. Is it true, or not?
And how to be online now, after all that I already do.
Since this morning, when I was offline in Gateway connection, until 1PM, it's becomed by it self online. Still don't understand why I was offline, and why sudenly change to online by it self?
LuteceFalco There appear to be some issues around Excel file and refresh posted on the support site here, is it possible you fell into the bucket that would be affected? Otherwise, glad it's working.