Forum Discussion
Salesforce credentials invalid for cloud refresh, but work in desktop
Hello, We have a large data set that uses the salesforce object online service to get data from salesforce. It's been refreshing 8 times a day for about 2 years. Recently we started having the od...
Hi nickyvv ,
I think i'm not using a datagateway, as i'm currently just using the out of the box salesforce object integration. To replicate my settup you would:
Create a new report
Get data
More
Online services
Salesforce objects
Either way I'm on version 2.82.5858.641 64-bit (June 2020) and am currently a team of one, so am reasonably confident there were no manual changes to the dataset.
Thanks for asking those questions, definetly should have included that info in my original post.
nickyvv
Most Valuable Professional
Most Valuable Professional
Hmm, than I think I'm out of options.
If you have a Pro account you could open a (free) support ticket. Go to the support page to file a support ticket.