Forum Discussion
Salesforce connection from Power BI Service dataset
I have no problems connecting to Salesforce Reports/Objects from Power BI Desktop, but when I publish the dataset to the Power BI Service, I am unable to connect to Salesforce. I have verified that I can log into Salesforce without problems. I'm sure there is some combination of settings between Power BI and Salesforce that need to be tweaked, but I have not been able to find the answer online.
Failed to update data source credentials: The credentials provided for the Salesforce source are invalid. (Source at https://login.salesforce.com/.)Hide details
| Activity ID: | 51e77330-e870-415b-9fe5-ada0de559a0c |
| Request ID: | ff0df9f9-9c21-97b6-81d0-a1d3690509bd |
| Status code: | 400 |
| Time: | Sat Aug 08 2020 09:10:37 GMT-0500 (Central Daylight Time) |
| Service version: | 13.0.14066.66 |
| Client version: | 2008.1.02249-train |
| Cluster URI: | https://wabi-us-east-a-primary-redirect.analysis.windows.net/ |
3 Replies
- Greg_Deckler
Community Champion
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET". - lbendlin
Super User
I have never seen someone use Microsoft Authentication against SFDC. Are you sure that's how you login? The service likely won't know which Microsoft account to use.
"Microsoft Account" is the only option available in the dropdown. When I go to authenticate, it opens the Salesforce login dialogue box and I am able to successfully authenticate. However, when I click "Next" I receive that error message.
I've opened a ticket with Microsoft in the meantime and they are investigating.
