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Salesforce Scheduled Refresh Issue


Need help & advice regarding salesforce dataset scheduled refresh.


Have a report that has salesforece connection and when refreshed manually everything works fine.

But when when report is scheduled for auto refresh it does not refresh ( error attached )


Can you please provide some information in fixing this error ?


 Powerbi Salesforece  error 2.png

Powerbi Salesforece  error 1.png



Community Support
Community Support

Hi @adhikari707 ,


Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it. Or if you are still confused about it, please provide me with more details about your table and your problem or share me with your pbix file after removing sensitive data.

Refer to:

How to provide sample data in the Power BI Forum

How to Get Your Question Answered Quickly

Best Regards,

Jianbo Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Issue still exists   have a open ticket with PowerBI support team , will update once we have final solution 

Community Support
Community Support

Hi @adhikari707 ,


Please try:

1. Check if your credential is expired, if it has expired:

First, edit your credential



Then re-login



Go back to your dataset and refresh the dataset.




Besides, you can clear your internet browser cache by going signing into Power BI and going to . This forces an update of your credentials.


2. Remove the broken reports from the Online service and re-add them.

1 - Open the report(s) in PBI Desktop and clear the cache (file...options and settings... options).

2 - Refresh the data in the desktop and save.

3 - Open PBI Online and remove the associated dataset(s). Note - you'll need to remove the reports from any content packs before you can remove the reports and data from the online service. Also you might want to make a note of the (failed) refresh schedule you had before doing this so you can recreate it exactly.

4 - Hop back to PBI Desktop and publish the report from PBI Desktop to Online.

5 - Hop back to PBI Online and set the refresh schedule back up.

6 - Add the reports back into any apps or content packs.


Best Regards,

Jianbo Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Thanks for the reply .. will try and update if it worked or not



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