Get certified for free when you join Fabric Data Days 2026 and dive into Fabric, Power BI, SQL, AI, and other essential data skills.
Join nowTry your skills in the Power BI Dataviz World Championship! Round one ends June 26. Join now
Hi,
I am using direct query for some reports. I have already installed gateway. but visuals are not showing in power bi services. There is no error in desktop side.
Attached error I am getting in Power bi service. Pls give suggestion asap.
You can check the logs in the data gateway to see what is actually being passed in terms of username. Depending on your AD setup you might need to remap users if your UPN differs from the on-prem naming or it could be related to how the database is setup in terms of authentication, but if it works in desktop with your own user it should work.
There is a few steps in setting up the gateway that needs to be in order for AD authentication to work, so also check what accounts the gateway service is running as......
Hi @Anonymous ,
Is this problem solved?
Best Regards,
Icey
| User | Count |
|---|---|
| 17 | |
| 11 | |
| 10 | |
| 8 | |
| 7 |
| User | Count |
|---|---|
| 40 | |
| 35 | |
| 35 | |
| 34 | |
| 20 |