Forum Discussion

Akahn's avatar
Akahn
Advocate IV
10 years ago

SEVERE Lag when using slicers

PowerBI online always gets really slow in the afternoon. Also, since the last update, it's been SUPER slow all the time.

It make PowerBI bascially un-useable, which really sucks for a large company with hundreds of users.

I've resorted to opening up the desktop file and manually refreshing my reports. Unfortunately, my users don't have that capability and they are just stuck waiting for data.

20 Replies

  • We are also experiencing severe lag.  We have a weekly meeting on Wednesday mornings from 9:30am and 9:45am CST and have been unable to use the slicers during our meeting (make the meeting a waste of time).  I would really like some feedback on a timetable to address so that we can put an alternate solution in place if necessary.

    • dsutt519's avatar
      dsutt519
      Advocate III

      Exactly. We would be having meetings with lots of users each week trying to use PBI. This needs to be fixed!!

      • dsutt519's avatar
        dsutt519
        Advocate III

        Would be nice if Microsoft made this work or had a Pro++ which would work. Very frustrating :(

         

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    Akahn

     

    I’ve reported the performance issue you encountered internally to see if it is a real site issue. I’ll update here once I get any feedback.

     

    Best Regards,

    Herbert

    • Scott_W's avatar
      Scott_W
      Advocate I

      Just adding our voice to the list of those affected.  @150 Pro users unable to use the service here.  Problems have been sporadic in the past but the last week or so has been really bad.  I'd estimate about a 10-15% uptime/useability for our company over the last 7-10 days.  

  • Vicky_Song's avatar
    Vicky_Song
    Impactful Individual

    Akahn, do you still get the issue now? I tried but failed to reproduce the same issue on my side. What is your time zone? 

    • Akahn's avatar
      Akahn
      Advocate IV

      Vicky_Song

      We have extreme lag issues almost every workday between 2-5 PM EST

      Severe lag occurs for all users and the dashboards become useless for hours at a time. I think it's probably high Microsoft server load, but whatever the cause it's really horrible. We get a continuous stream of complaints from our many users, all of which have pro licenses.

  • Akahn - thanks for your post. I work for a billion dollar company and this is happening to me too all the time! I hope it gets fixed soon!!!