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KeerthanA_99's avatar
KeerthanA_99
Frequent Visitor
2 years ago
Solved

SAP - Power BI

Hi Team,

 

Hope you are doing well!

 

data source -  SAP datasphere

 

We are unable to refresh the data in Power BI service. While refreshing the report we are getting  below error.

Error:
Unable to determine the data source due to unknown functions. When custom connectors are used, the error can happen if gateway doesn't have the extension enabled. Details: Query contains unknown function name: SapDataWarehouseCloudConnector.Contents

In Power BI Desktop we are able to refresh the data.

We are not able to find the options - Gateway and cloud connections ;Data source credentials in settings.

We have made  test  report to check whether options are appearing or not for other report. Its not visible in that as well.

 

Could you please help us here.

 

Thank you

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4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi KeerthanA_99 

    What tenant are you located in? Currently tenants located in Central US region may encounter issues while interacting with the service .If your tenants are also located in the Central US region, then you need to wait for the engineer to make progress.

    Microsoft Fabric Support and Status | Microsoft Fabric

    If not, then please provide more information for reference. For example , can your other data sources be refreshed normally? 

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi KeerthanA_99 

    Can you refresh your SAP normally now in PBI Service ?

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • KeerthanA_99's avatar
      KeerthanA_99
      Frequent Visitor
      2 years ago

      Anonymous 

       

      Thanks for the reply!

       

      We can manually refresh the data but its not updating automatically in Power BI service.

       

      Thanks,

      Keerthana