Forum Discussion

GTS_ONE's avatar
GTS_ONE
Advocate II
8 years ago

Reports loading VERY slowly

Hi All,

 

As of this morning, several of us on the team are seeing this behavior.

 

  • browse to app.powerbi.com as usual
  • click on any report and you get all the tools and navigation panes, but it is a blank white page where the report would load
  • after a few minutes, the report either loads by itself or you get an error that says "unable to load the model" and when you cancel that, the report loads

Is anyone else seeing similar issues today?

 

Thanks

Need Help

3 Replies

  • jhoward's avatar
    jhoward
    New Member
    8 years ago

    Hi -

     

    I'm supporting many users that are experiencing the same issue today. It's not everyone in my office and I couldn't find a pattern. There's only one PowerBI service advisory and no incidents currently so I didn't consider that it might be powerbi.com itself until finding this post.

     

     

    Still looking into how to reproduce or how to get a reliable work-around.

    • GTS_ONE's avatar
      GTS_ONE
      Advocate II
      8 years ago

      Thanks... well similar to you we weren't sure if it was something isolated to just our users or not.  But I think we've now confirmed for each other that there seems to be something happening more globally!

      • carterfritz001's avatar
        carterfritz001
        Frequent Visitor
        8 years ago

        Hi there,

        I can confirm this is happening to my organization as well. I've put in a support request and will update if I receive any useful information.

        Some symptoms: We're having failures to load both in app.powerbi.com and any reports through "Publish to Web".