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mahawkins3's avatar
mahawkins3
Helper I
9 years ago
Solved

Report visuals not updating

Hi,   I've set up a report (using Direct Query on an Azure SQL database) and published it to Power BI Service. In the settings, I have scheduled it to refresh every 15 minutes, which I had assumed ...
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  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    Hi mahawkins3,

     

    When you pin a live page from the report to a dashboard, there is a notification:

     

    "Pin live page enables changes to reports to appear in the dashboard tile when the page is refreshed."

     

     

    It means after the dataset is refreshed, we need to refresh the dashboard page which contains report live page to update data. If you want to refresh page automatically, you can try v-ljerr-msft's suggestion: Refresh Report in TV Mode  .

     

    Best Regards,
    Qiuyun Yu

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi mahawkins3,

 

When you pin a live page from the report to a dashboard, there is a notification:

 

"Pin live page enables changes to reports to appear in the dashboard tile when the page is refreshed."

 

 

It means after the dataset is refreshed, we need to refresh the dashboard page which contains report live page to update data. If you want to refresh page automatically, you can try v-ljerr-msft's suggestion: Refresh Report in TV Mode  .

 

Best Regards,
Qiuyun Yu

mahawkins3's avatar
mahawkins3
Helper I
9 years ago

v-qiuyu-msft that's perfect. Contrary to my post above, for some reason the tiles eventually stopped updating after about 4 or 5 auto refreshes. I found a similar tool for Safari (Chrome doesn't work properly on our office mini-mac for some reason) which I've set to refresh every 5 minutes, and that has resolved the issue. The only annoying thing is that when it refreshes the page it's no longer in full-screen mode and has the sidebar, etc. but that's not a major problem.

 

Thanks to both contributors for the suggestions!