Report visuals not loading in PBI service

Hi MarkRMoran01 - check on the problematic report in Power BI Desktop.Refresh the connection to the semantic model and check if the data loads successfully.Re-publish the report to its workspace to see if the problem resolves.

Try refreshing the dataset in Power BI Service manually and check the refresh history for errors or delays.
Look for heavy or inefficient measures in the report. They might be causing delays or timeout issues. Simplify calculations if possible.Ensure that report-level or visual-level filters are not overly restrictive or returning no data.

Since the report relies on a semantic model in another workspace, latency or network issues between workspaces could cause spinning visuals. If publishing the model to another workspace resolves the issue, this could point to a backend issue.

Please check the above troubleshoot activities and i hope it helps.

Hi MarkRMoran01 

Glad to hear that you've solved this problem!

After my search, I didn't find a similar issue on the internal platform.
Given the lack of the information, I speculate that it could be that your PBIX file has undergone an unexpected corruption. This could be caused by caching, network issues, data sources, or other issues.

Best Regards

Zhengdong Xu
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