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laurie_oa's avatar
laurie_oa
Frequent Visitor
5 years ago

Report sharing: Email addresses could not be validated, Server Error 500

Hi All,   Two users in my org are unable to share PowerBI reports using the normal "Manage Access" style panel.   Entering any email address or name (internal or external) spins for 1-2 minutes t...
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wenchi's avatar
wenchi
Icon for Helper I rankHelper I
4 years ago

we had a similar issue occurred yesterday. one user trying to share the report to other co-worker and get an message said "one or more email address counot not be validated" even thought it's a valid email addree. The user is using Chrome. When she switch to Edge, no problem at all. Try Chrome again, same error occurred.

 

I have other users to test both in Chrom, not issue found and i can't replicate the issue with my login either in Chrome.

 

Any ideas?

 

Wenchi Wang