Forum Discussion

laurie_oa's avatar
laurie_oa
Frequent Visitor
5 years ago

Report sharing: Email addresses could not be validated, Server Error 500

Hi All,   Two users in my org are unable to share PowerBI reports using the normal "Manage Access" style panel.   Entering any email address or name (internal or external) spins for 1-2 minutes t...
Need Help
tctrout's avatar
tctrout
Icon for Responsive Resident rankResponsive Resident
5 years ago

I have ran into this, for Active Directory groups.  

Our problem was syncing, we would create the AD Group on prem, but forgot to sync it to the cloud.  If it isnt synced to the cloud, the PowerBI Service doesnt know it exists.

Hope this helps.

laurie_oa's avatar
laurie_oa
Frequent Visitor
5 years ago

Thanks for replying,

 

We thought that this was the issue too, but there are no access groups involved and our Azure AD Connect sync tool is working as per usual.

 

Cheers.