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laurie_oa's avatar
laurie_oa
Frequent Visitor
5 years ago

Report sharing: Email addresses could not be validated, Server Error 500

Hi All,   Two users in my org are unable to share PowerBI reports using the normal "Manage Access" style panel.   Entering any email address or name (internal or external) spins for 1-2 minutes t...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi laurie_oa 

I have a question, can these two users be added to the shared list normally before ? Or is this a new user ?

If the users are new ,you need to sync them in Azure Active Directory .Detail options can refer to the link below .

https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/add-users-azure-active-directory

 

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

laurie_oa's avatar
laurie_oa
Frequent Visitor
5 years ago

Hi Ailsa,

 

The users are existing and have been sharing reports successfully for more than a year now. They are hybrid users, but our Azure AD connect tool is working as intended.

 

Sharing to these users is not an issue, I'm able to share my reports to them, it's having them share reports with others that is the issue.

 

Cheers.