Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Report refresh in process for days

I have a report on PowerBI server, a very simple one with data in Excel only up to a thousand rows. It works fine for a while and this morning I check the report it was not refreshed due to the reason that it was still in process from yesterday refresh. The report is included in an pulblished app and I can't cancel the refresh, I can't upload again from PowerBI desktop, I can't refresh it again! 

 

Can you double check this issue and advice what need to do?

Need Help
  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi,

     

    I don't connect the data through gateway. Not sure what happens but it just get back to normal this morning.

     

    Duc

3 Replies

  • v-lili6-msft's avatar
    v-lili6-msft
    Community Support
    7 years ago

    hi, Anonymous 

    You may try to restart the gateway and then try it again.

    If you have still this issue for Power BI, you'd better create a support ticket in Power BI Support to get further help.

     

    Best Regards,

    Lin

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi,

       

      I don't connect the data through gateway. Not sure what happens but it just get back to normal this morning.

       

      Duc

      • v-lili6-msft's avatar
        v-lili6-msft
        Community Support
        7 years ago

        hi, Anonymous 

        It's pleasant that your problem has been solved, could you please mark the reply as Answered to close the thread? :smileyhappy:

         

        Best Regards,

        Lin