Forum Discussion
yamayancha
4 years agoAdvocate II
Report not loading
I have a bunch of reports which are almost identical, they are all uploaded to the service. Once report was changed within the service last week, so the online version is out of sync with the desktop...
ibarrau
4 years agoSuper User
Hi. It sounds like an issue with your browser. I would flush the cache and remove all cookies. Then try again. You can also test in a different browser as private/incognite mode. You can also ask a mate if they are having the same issue or if it is just you.
In case nothing of that works, I don't think a shared capacity would do that, do you have dedicated capacity? can you check if it is overloaded?
I hope that helps,
- yamayancha4 years agoAdvocate II
Thank you for your reply.
Sadly, the issue is the same with any browser (Chrome, Edge, Firefox and Safari) and on multiple machines (Windows and Mac) and we do not have dedicated capacity. Also, all other reports work just fine