Forum Discussion

ManuelMaier's avatar
ManuelMaier
Frequent Visitor
4 years ago
Solved

Report not accessable "Unfortunately a problem has occurred"

Hi all,

 

I published a report two days ago and ever since then people are getting an error while trying to access my reports.

All of my reports are connected to a local datagateway which is on the newest version. Admins of the workspace can see the reports but users with view rights can't, so I don't think the gateway is broke in some way? I also tried a new workspace - same problem.

fyi: I need the gateway to get data from our sql server.

 

Thanks a lot in advance if anyone has any ideas I would really appreciate it since I have literally no idea how to fix this.

 

Error

  • If anyone still manages to stumble across this post, the solution is kind of embarrassing 😄 I just forgot to add the users to a RLS group, therefore everyone with elevated rights could see the reporting.

     

11 Replies

  • JirkaZ's avatar
    JirkaZ
    Icon for Solution Specialist rankSolution Specialist

    How is your report shared? What type of a workspace you have?(Premium, PPU, Pro)? 

    • ManuelMaier's avatar
      ManuelMaier
      Frequent Visitor

      Thanks for your reply.

       

      I'm using a Pro workspace and I tried sharing the report in different ways:

      add user to a single report -> didn't work, gets error

      share a link with user -> didn't work, gets error

      If I add a user as a contributor to the workspace -> can see the report.

       

      I hope this could answer your questions.

       

      Best regards

      • JirkaZ's avatar
        JirkaZ
        Icon for Solution Specialist rankSolution Specialist

        Ok. I also assume that the report consumers have a Pro license and that they have a BUILD permission on the dataset, right?

         

        Also can they see the report in the "Shared with me" section in Power BI service?

  • ManuelMaier's avatar
    ManuelMaier
    Frequent Visitor

    If anyone still manages to stumble across this post, the solution is kind of embarrassing 😄 I just forgot to add the users to a RLS group, therefore everyone with elevated rights could see the reporting.