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ManuelMaier's avatar
ManuelMaier
Frequent Visitor
4 years ago
Solved

Report not accessable "Unfortunately a problem has occurred"

Hi all,   I published a report two days ago and ever since then people are getting an error while trying to access my reports. All of my reports are connected to a local datagateway which is on th...
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  • ManuelMaier's avatar
    ManuelMaier
    4 years ago

    If anyone still manages to stumble across this post, the solution is kind of embarrassing 😄 I just forgot to add the users to a RLS group, therefore everyone with elevated rights could see the reporting.

     

JirkaZ's avatar
JirkaZ
Icon for Solution Specialist rankSolution Specialist
4 years ago

How is your report shared? What type of a workspace you have?(Premium, PPU, Pro)? 

  • ManuelMaier's avatar
    ManuelMaier
    Frequent Visitor
    4 years ago

    Thanks for your reply.

     

    I'm using a Pro workspace and I tried sharing the report in different ways:

    add user to a single report -> didn't work, gets error

    share a link with user -> didn't work, gets error

    If I add a user as a contributor to the workspace -> can see the report.

     

    I hope this could answer your questions.

     

    Best regards

    • JirkaZ's avatar
      JirkaZ
      Icon for Solution Specialist rankSolution Specialist
      4 years ago

      Ok. I also assume that the report consumers have a Pro license and that they have a BUILD permission on the dataset, right?

       

      Also can they see the report in the "Shared with me" section in Power BI service?

      • ManuelMaier's avatar
        ManuelMaier
        Frequent Visitor
        4 years ago

        Yes, they have a Pro license and if they have the build permission on the dataset, they can see the report.

         

        Yes, they can see the report in the "Shared with me" section.