Forum Discussion
Report not accessable "Unfortunately a problem has occurred"
Hi all,
I published a report two days ago and ever since then people are getting an error while trying to access my reports.
All of my reports are connected to a local datagateway which is on the newest version. Admins of the workspace can see the reports but users with view rights can't, so I don't think the gateway is broke in some way? I also tried a new workspace - same problem.
fyi: I need the gateway to get data from our sql server.
Thanks a lot in advance if anyone has any ideas I would really appreciate it since I have literally no idea how to fix this.
Error
If anyone still manages to stumble across this post, the solution is kind of embarrassing 😄 I just forgot to add the users to a RLS group, therefore everyone with elevated rights could see the reporting.
11 Replies
- JirkaZ
Solution Specialist
How is your report shared? What type of a workspace you have?(Premium, PPU, Pro)?
- ManuelMaierFrequent Visitor
Thanks for your reply.
I'm using a Pro workspace and I tried sharing the report in different ways:
add user to a single report -> didn't work, gets error
share a link with user -> didn't work, gets error
If I add a user as a contributor to the workspace -> can see the report.
I hope this could answer your questions.
Best regards
- JirkaZ
Solution Specialist
Ok. I also assume that the report consumers have a Pro license and that they have a BUILD permission on the dataset, right?
Also can they see the report in the "Shared with me" section in Power BI service?
- ManuelMaierFrequent Visitor
If anyone still manages to stumble across this post, the solution is kind of embarrassing 😄 I just forgot to add the users to a RLS group, therefore everyone with elevated rights could see the reporting.