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[rsyashwini]

I recently updated certificate for power bi report server end point . Now reports are not loading and showing below error. I can navigate to folders, create folder, but existing reports do not load. What am I missing here ?

[rsyashwini]

Error from log file :

System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

[v-kelly-msft]

Hi @rsyashwini ,

Try this:

Clear the Secure Sockets Layer (SSL) state. To do this, follow these steps:

1. In Internet Explorer, click Tools, and then click Internet Options.
2. Click the Content tab, and then click Clear SSL state.

Or 

You can ignore the certificate issue and it will let you connect to the PowerBI.com

Best Regards,
Kelly

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[rsyashwini · Accepted solution]

Issue was due to empty <URLRoot> and <ReportServerUrl> in RsReportServer.config. 

Once we updated these two tags in config file , reports loaded. 

Thank you 

[v-kelly-msft]

Hi @rsyashwini ,

Glad to hear that,if this issue is solved,can you mark the post as answered to close it?

 
Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

[GilbertQ]

Hi there

Could you make sure that your date and time on your PC is valid to the timezone you are in?