Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn a 50% discount on the DP-600 certification exam by completing the Fabric 30 Days to Learn It challenge.

Reply
PVD123
Frequent Visitor

Report encryption with customer key error

We are getting below same error while opening 5 reports in Power BI Service. The reports are connecting to single/multiple SharePoint/Jira datasources and refresh works fine in Power BI Desktop. Being Power BI Admin, we haven't encrypted/configured any Power BI Customer Key as of now.

PVD123_2-1683906022804.png

 

After refreshing the report we are getting below error.

PVD123_1-1683905993334.png

Can anyone help?

1 ACCEPTED SOLUTION
PVD123
Frequent Visitor

 This issue was occurring because the key with which PBI Premium Capacity was encrypted was deleted from Keyvault. Issue got resolved after the key was restored to the KeyVault.

View solution in original post

1 REPLY 1
PVD123
Frequent Visitor

 This issue was occurring because the key with which PBI Premium Capacity was encrypted was deleted from Keyvault. Issue got resolved after the key was restored to the KeyVault.

Helpful resources

Announcements
RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

MayPowerBICarousel

Power BI Monthly Update - May 2024

Check out the May 2024 Power BI update to learn about new features.

LearnSurvey

Fabric certifications survey

Certification feedback opportunity for the community.

Top Solution Authors
Top Kudoed Authors