Forum Discussion
Report access following credentials update
Similar issue can be found in this post as well,
What I would advise is no more than checking the credentials or authentication method of your Dataset/Dataflow in the setting, or if your Dataset is connecting to on-prem data, make sure the on-premises gateway is online and mapped correctly, and ensure the user/service account that owns the dataset is authorized on the gateway.Refresh your dataset once done and ask your report viewer to refresh the webpage.
Maybe other users or community support have better suggestions ?
Hi PaisleyPrince,
As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.
If yes, you are welcome to share your workaround so that other users can benefit as well. And if you're still looking for guidance, feel free to give us an update, we’re here for you.
Best Regards,
Hammad.
Hi PaisleyPrince,
Hope everything’s going smoothly on your end. As we haven’t heard back from you, so I wanted to check if the issue got sorted.
Still stuck? No worries just drop us a message and we can jump back in on the issue.
Best Regards,
Hammad.
Hi PaisleyPrince,
We noticed there hasn’t been any recent activity on this thread. If you still need support, just drop a reply here and we’ll pick it up from where we left off.Best Regards,
Hammad.