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PaisleyPrince's avatar
PaisleyPrince
Icon for Advocate II rankAdvocate II
1 year ago
Solved

Report access following credentials update

Hi, I have a situation where a user had incorrect credentials to access a Power BI report in the Service. They have now been given Workspace Viewer rights so should now have access but its still sho...
Need Help
  • MasonMA's avatar
    MasonMA
    1 year ago

    Similar issue can be found in this post as well, 

    https://community.fabric.microsoft.com/t5/Service/This-report-couldn-t-access-the-data-source-Contact-the-author/m-p/3416019


    What I would advise is no more than checking the credentials or authentication method of your Dataset/Dataflow in the setting, or if your Dataset is connecting to on-prem data, make sure the on-premises gateway is online and mapped correctly, and ensure the user/service account that owns the dataset is authorized on the gateway. 

    Refresh your dataset once done and ask your report viewer to refresh the webpage. 


    Maybe other users or community support have better suggestions ? 

     

     

PaisleyPrince's avatar
PaisleyPrince
Icon for Advocate II rankAdvocate II
1 year ago

Hi, the error message is "The report couldn't access the data source - contact the author to have it fixed"

  • aj1973's avatar
    aj1973
    Icon for Community Champion rankCommunity Champion
    1 year ago

    Hi PaisleyPrince 

    It sounds more like a thin report that the user is trying to open with a Viwer access permission in a Workspace. This thin report must have its dataset or semantic model located in another workspace. therefore the user must have access to the workspace or better granted permission to the dataset.