Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Report User Burden Errors

Hi All,   I had a report go live recently (publish to web) which worked well in Desktop and in Service.. However very shortly into the release with the number of users going up the report started t...
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v-easonf-msft's avatar
v-easonf-msft
Community Support
6 years ago

Hi ， Anonymous 

Which one is the way you share reports,publish to web (public) or embed sharepoint online/website?

You can refer to this article:

service-publish-to-web 

service-embed-secure 

 

Under normal circumstances, the increase in the number of users does not have much impact on the performance of reports published to the web( As mentioned in the document)

In addition , you also can use  the function of "Usage metrics" and  "Power BI Premium Capacity Metrics"  app to find  more related information about  report  performance.

or

Best Regards,
Community Support Team _ Eason

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi v-easonf-msft  thank you for your input.

 

I'm using Publish to Web and just placing the link in an iframe.. The report needs to be visible to many users without Power BI.. also we are still working on getting Power BI Embedded setup so it isn't an option yet.

However from the resources you provided it sounds like I shouldn't be experiencing these types of issues due to a user burden.. It was the only thought we came to since the report functions quite well otherwise and only malfunctioned right way the link was distributed. There also isn't a way to check Publish to Web usage stats as I believe that doesn't use premium capacity (even though we have capacity assigned to the hosting workspace)

It is unfortunatley a difficult issue to test since for the majority of the time the report appears fine.. Are there other angles I could be missing?

Thank you

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support
    6 years ago

    Hi , Anonymous 

    I'm sorry for that I can't fix it on my side currently.I suggest you to create a support ticket in Power BI Support to get further help.

    https://powerbi.microsoft.com/en-us/support/ 

     

    If your problem has been solved,please add your reply  and mark  it  as Answered  to help  more people find it.

     

    Best Regards,
    Community Support Team _ Eason