Forum Discussion

highew's avatar
highew
Frequent Visitor
8 years ago

Report Usage Metrics report not getting current data

No usage showing on reports since 8/31/2018 even though users are using them including myself. Has Microsoft reported any issue with this recently? Looks like this has been an issue periodically for other customers based my search. Our cloud data is stored in North Central US (Illinois).

Need Help

3 Replies

  • v-piga-msft's avatar
    v-piga-msft
    Icon for Resident Rockstar rankResident Rockstar
    8 years ago

    Hi highew,

     

    By my tests in my site, I cannot reproduce your issue.

     

    In addition, we have not encountered similar problems recently.

     

    Do you have this issue only for one report Usage Metrics or all the reports?

     

    Best Regards,

    Cherry

    • highew's avatar
      highew
      Frequent Visitor
      8 years ago

      It was for all Usage Metrics reports in all workspaces. When I checked this AM, it is now showing usage from yesterday 9/6/2018 but it no activity from 9/1 to 9/5. Seems a bit fishy to me but nonetheless I'm happy to see the activity again. Just makes me wary of the reliability of this data. It's important data to be able to be able to justify license assignments to users.

      Thanks for responding.

      • v-piga-msft's avatar
        v-piga-msft
        Icon for Resident Rockstar rankResident Rockstar
        8 years ago

        Hi highew,

         

        It may be a temporary issue.

         

        It seems that you have solved  the problem, please accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

         

        Best  regards,

        Cherry