Report Usage Metrics (Page Views) not updating

[AllanP]

Hi,
It seems the Page View information in the Usage Metrics Report is no longer updating.  The most recent Page View data is 14-Feb-2023 (which is currently 8 days ago).  I have checked two different workspaces and both of them have no Page View data from 15-Feb-2023 onwards.

Anyone know if there are any current Usage Metrics Report issues?

Thanks,

Allan

[andertonnick]

Hi - I'm still not getting any page view metrics in any of my usage reports. The thread above says that the problem is solved but has it come back again?

[AllanP · Accepted solution]

It appears that Microsoft have now fixed the issue.  However, there is still missing Page View data from 14 - 24 February 2023.  Perhaps it will catch up... or not.  Either way, at least there is now Page View data from 27th February onwards.

[tfidd]

This issue began occouring exactly a week later in the Power BI Government site, which leads me to believe it was a bug rolled out to commercial first and then Government the next week.

[henkvankester]

Does anyone know when this problem is being solved? 

[Koi99]

Apparently the product team are looking into it as it is an Environment issue, so unrelated to our setup / networking.

[kpost]

I am also experiencing this issue - Nothing after 15 Feb 2023 is showing up.

Is Microsoft figuring this out?

[NickG_BI]

We are also experiencing this in our environment. In looking further at it, it was working at least until part way through Friday, Feb 10th 2023 as there is some partial data, but anything after that is blank. Weekends are normally blank but Monday the 13th is blank as is the remainder of the month. What is so very odd is that the "Report Opens" data is updating without issue, it is only the "Report Page Views" metric that is faulty.

[Koi99]

Hi

I have the same issue.  I deleted the usage metrics datasets as suggested by Microsoft.

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

After recreating usage metrics and waiting for overnight refresh, as before, no data after 14 Feb 23 is available, the datasets contain only 17 days for analysis, rather than the expected 30.

[Anonymous]

I'm also having the exact same issue. 

After reading this: Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn I thought it was to do with my network setup but, probbaly not if others are gettign the same issue from the same date.

[WorkingFish]

I'm having the exact same issue - no page view data for 15-Feb-2023 onwards. I can also still see page view data for 14 Feb and before.