Forum Discussion
Report Subscriptions with Distribution Lists
Hi hftrc001
Do the users in the distribution lists have Pro account for Power BI?
Please check the consideration here:
"You can add other email addresses to the subscription as well, but only in the same domain.
If the report or dashboard is hosted in Premium capacity, you can subscribe other individual email addresses and group aliases.
If the report or dashboard isn't hosted in Premium capacity, you can subscribe other individuals, but they too must have Power BI Pro licenses.
See Considerations and troubleshooting below for details."
Best Regards
Maggie
Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
We are using a Premium Capacity for this Report. So thats not the issue. And in further investigating, it seems that some Distribution Lists are in fact working as people are getting the Subscription Notification but others on different Distribution Lists are not. The distribution lists are all under the same domain so we are having trouble understanding what the issue is.
We're experiencing the same issue. Has anyone found the resolution to it? No problems subscribing individual email addresses but not DL (group email address).
Talk to your IS Dept about how the Distribution Lists are setup. Ours were setup so that they couldn't get an email from outside the organization. Since the emails come from PowerBI.com they were getting blocked. Once IS changeed it so that they could recieve emails from outside the organization our issues went away.
