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Derek_Radue's avatar
Derek_Radue
Regular Visitor
1 year ago
Solved

Report Shared with external user - not opening

Hi, We provide reports for many external customers, and I have 1 customer who cannot access the report.  It first came up and said that there was an issue accessing the report metatdata, then I recre...
Need Help
  • Derek_Radue's avatar
    Derek_Radue
    1 year ago

    Hi

     

    We have resolved the issue, (I think) - we clicked the 60 Trial License and it worked correctly, the user will now log a call with Microsoft and see why they were not able to see the reports.  

     

    Regards

v-nmadadi-msft's avatar
v-nmadadi-msft
Icon for Community Support rankCommunity Support
1 year ago

Hi Derek_Radue,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

Derek_Radue's avatar
Derek_Radue
Regular Visitor
1 year ago

Hi

 

We have resolved the issue, (I think) - we clicked the 60 Trial License and it worked correctly, the user will now log a call with Microsoft and see why they were not able to see the reports.  

 

Regards

  • v-nmadadi-msft's avatar
    v-nmadadi-msft
    Icon for Community Support rankCommunity Support
    1 year ago

    Hi Derek_Radue,
    We really appreciate your efforts and for letting us know the update on the issue.
    Please accept your reply as solution so as to help other community members who may come across this post in the future.

    Please continue using fabric community forum for your further assistance.
    Thanks