Forum Discussion
Report Refresh Failures
Thanks @vivien57 @Shahid12523 Anonymous and @danextian for the valuable inputs here.
I've identified the root cause of the failure; it was due to a service interruption that occurred on September 3rd. That disruption directly led to the issue we experienced.
If there's a service interruption or issue with the Power BI cloud service, you can monitor its status by visiting the support page Microsoft Fabric service status . This support page provides real-time updates and helps identify any ongoing disruptions.Thank you all for your support and patience while I investigated. Much appreciated!
We are seeing the same issue in our environment.
The refresh fails sporadically with DM_GWPipeline_Gateway_DataSourceAccessError. There is no clear pattern. Sometimes the error happens in one semantic model, other times in a different one. Our gateway is currently on version 3000.298.8.
If we run the refresh again, it usually succeeds. Sometimes we can go several days without any error at all. Because of that, this does not look like a permanent dataset or query issue, but rather an intermittent gateway, network, or service-side problem.
We would also like to know whether anyone has identified the real root cause, since the issue is random and difficult to reproduce consistently.