Report Error in the App

[jay720]

We have our PBI Reports hosted in an App. These Reports are built on top of Fabric Lakehouse. We have given users permission on the app using Active Directory Group. We have also made sure these AD groups are added to the semantic model permission & Lakehouse permissions just in case. We have been seeing inconsistent errors users facing when they try access the Report via App with an error meesage "Error fetching this visual". We tried to add some users directly to the workspace but it produce some erroneous behavior where they are able to see the visuals on and off. Our Dev team members are admins on the workspace, so we never seen any such issues thoug. I have included screenshot of the eroor as well. Any thought how we can resolve this ?

[v-pgoloju]

Hi @jay720,

We wanted to kindly check in to see if everything is working as expected after trying the suggested solution. If there’s anything else we can assist with, please don’t hesitate to ask.

If the issue is resolved, we’d appreciate it if you could mark the helpful reply as Accepted Solution  it helps others who might face a similar issue.

Warm regards,

Prasanna Kumar

[v-pgoloju]

Hi @jay720,

We wanted to kindly check in to see if everything is working as expected after trying the suggested solution. If there’s anything else we can assist with, please don’t hesitate to ask.

If the issue is resolved, we’d appreciate it if you could mark the helpful reply as Accepted Solution — it helps others who might face a similar issue.

Warm regards,

Prasanna Kumar

[v-pgoloju]

Hi @jay720,

Thank you for reaching out to the Microsoft Fabric Forum Community.

And also Thanks to @Akash_Varuna for Prompt and useful response.

Just following up to see if the solution provided was helpful in resolving your issue. Please feel free to let us know if you need any further assistance.

If the response addressed your query, kindly mark it as Accepted Solution and click Yes if you found it helpful — this will benefit others in the community as well.

Best regards,

Prasanna Kumar

[Akash_Varuna · Accepted solution]

@jay720 The issue could be related to permissions, so ensure that AD groups have proper access to both the workspace and Lakehouse. Check Row-Level Security (RLS) to ensure it's applied correctly. If the issue persists, try clearing browser cache or contacting Power BI support with error details.

[jay720]

Thank you, @Akash_Varuna this might solved it for now. As I read more I realize adding to workspace is a keystep even if user is part of AD group