Forum Discussion
Report/Dashboard not automatically refreshing after automatic refresh dataset
Hey benmartens ,
I think that the issue is the display part - the browser itself. As we have agreed, the data is updating but the visuals are not - which makes me believe it is the screen itself that is not refreshing. The actual screen that the monitor is on. So, that is expected - just like if you went to a website to look at "current news" and leave it on for two days, it won't be current anymore - UNLESS the browser refreshes and gives you the new current news. So, you will have to have the browser refresh itself every now and then to display the latest data.
Hey benmartens ,
Thanks for the clarification. So, I am not sure I understand that last bit. If the report is linked to the dataset, when the dataset is refreshed, that means that the report data is refreshed. Are you indicating that the screen it is on is not updating and not showing the latest report? As in, the monitor is sitting in a browser and since the browser is not refreshing, the data is not SHOWING as refreshed (even the report may be refreshed but the browser is still on the previous version)?
I have seen that scenario. In that case, you have to set up an automatic refresh on the browser itself. This depends on the browser type and/or if you want to use a third party program. You could set that up to refresh the browser every 10 minutes or 5 minutes or whatever so you know that you have the latest browser refresh, which in turn will show the latest report.
Yes, exactly! It's the visuals in the report that are not updating and are still on the previous report like you said, is this normal behaviour or does this normally not happen? I could look into a third party program if there is no other solution available
Hey benmartens ,
I think that the issue is the display part - the browser itself. As we have agreed, the data is updating but the visuals are not - which makes me believe it is the screen itself that is not refreshing. The actual screen that the monitor is on. So, that is expected - just like if you went to a website to look at "current news" and leave it on for two days, it won't be current anymore - UNLESS the browser refreshes and gives you the new current news. So, you will have to have the browser refresh itself every now and then to display the latest data.
Hi collinq
Thank you for your answer! In that case I will look for a browser extension that can automatically refresh the report web page.
Hey Collin,
I am facing the same issue. However, for me, the report owner, the data is refreshed without any intervention from my side, but for my colleague I shared the report with, they need to refresh the data manually.
We all use MS Edge, and I don't have any automatic refresh plugins installed.Looking forward for your answer.
Thanks,