Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Report Builder - Matrix - Freeze Header Issue (Row and Column)

Hi all,   I'm facing another issue in Power BI Report Builder as the following: Scenario: Matrix have option checked: "Keep header visible while scrolling" for both row and column. When scrollin...
Need Help
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi Anonymous 

It may be caused by browser cache , you can clear the cache and see if the column headers can display normally . Or you can check your report in another browser to see if the column header can be displayed normally .

 

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Dear Anonymous ,

 

Same issue for Microsoft Edge and Firefox:

 

I have cleared cache but the issue still appear. Our users also facing the same issue.

 

Thanks,

Phu Huynh

  • bradsy's avatar
    bradsy
    Microsoft Employee
    4 years ago

    Does the fixed header work correctly in Power BI Report Builder, but fails to work properly in the service?

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Dear bradsy , 

       

      Yes, it work correctly in Power BI Report Builder (installed in my laptop). This issue only happen in the portal service.

       

      Thanks,
      Phu

      • bradsy's avatar
        bradsy
        Microsoft Employee
        4 years ago

        There was a fix recently for headers not working properly in the service. It should be in Prod by end of next week I beleive. If you still have the issue after the 15th, you might want to file a service request as what you say is a bug that should be fixed.