Forum Discussion
Repeated refresh failures - Internal Service Error
Greetings,
Approx 1 day ago I started getting refresh failures on the Power BI Cloud service for two seperate datasets. No recent changes to either of the Power BI models.
Source data is in Microsoft CRM Online. With no prior issues. All error messages are stating : Internal Service Error
Dataset #1 :
Last refresh failed: Thu Jun 15 2017 07:33:02 GMT-0700 (Pacific Daylight Time)
The last refresh attempt failed because of an internal service error.Hide details
| Cluster URI: | WABI-WEST-US-redirect.analysis.windows.net |
| Activity ID: | de573da6-4a5f-47e6-85a2-8cb0abd48918 |
| Request ID: | 70cec2b1-fe37-ea64-7452-37b0f36fff5c |
| Time: | 2017-06-15 14:33:02Z |
Dataset #2
| Scheduled | 6/15/2017, 6:01:08 AM | 6/15/2017, 6:29:42 AM | Failed | The last refresh attempt failed because of an internal service error. | ||||
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Thank you ... using the latest version of Power BI and re-publishing to the Power BI Service resolved this issue.
3 Replies
Thank you ... using the latest version of Power BI and re-publishing to the Power BI Service resolved this issue.
Yes, republishing the report solves this issue. However, it is not sustainable to keep republishing reports everytime a new version comes out.
From what I have noticed, with the Internal Service Error, the report does get refreshed but it does not reflect on to the dashboard. The obvious reason seems to be it can't refresh the tiles automatically in the refresh process. Manual refresh tiles does refresh the dashboards in this scenario. (Although you would still get the Internal Service Error the next time you refresh)
