Forum Discussion
kcantor
10 years agoCommunity Champion
Repeated refresh failure
I am having major issues today with refresh. My reports are failing due to credentials but the credentials are not the issue. Here is the error message I am getting: Failed to update data source cre...
- 10 years ago
and BOOM, just like that . . . I fixed it. It was the gateway. I uninstalled, reinstalled, and revalidated my credentials. Now it is working.
Greg_Deckler
10 years agoCommunity Champion
May not matter, but personal or enterprise gateway? Is Excel file on-premises in a folder or OneDrive? SQL Server on-premises?
Sorry, want to see if I can recreate exactly.
kcantor
10 years agoCommunity Champion
Sorry, I should have provided more details. The excel file is in one drive. The sql server database is on premise. The refresh failure is occuring within a group. I can, obviously, refresh the dataset through the desktop and upload that to the group files area. The failure sites invalid credentials but they are windows credentials and . . . well I am logged in and working.
And, forgot to add, personal gateway.