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kcantor's avatar
kcantor
Community Champion
10 years ago
Solved

Repeated refresh failure

I am having major issues today with refresh. My reports are failing due to credentials but the credentials are not the issue. Here is the error message I am getting: Failed to update data source cre...
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  • kcantor's avatar
    kcantor
    10 years ago

    and BOOM, just like that . . . I fixed it. It was the gateway. I uninstalled, reinstalled, and revalidated my credentials. Now it is working.

Greg_Deckler's avatar
Greg_Deckler
Community Champion
10 years ago

What is the data source?

  • kcantor's avatar
    kcantor
    Community Champion
    10 years ago

    Both sources fail independently. One is an excel file table (DimDate) and the other is sql server database.

    • Greg_Deckler's avatar
      Greg_Deckler
      Community Champion
      10 years ago

      May not matter, but personal or enterprise gateway? Is Excel file on-premises in a folder or OneDrive? SQL Server on-premises?

       

      Sorry, want to see if I can recreate exactly.

      • kcantor's avatar
        kcantor
        Community Champion
        10 years ago

        Sorry, I should have provided more details. The excel file is in one drive. The sql server database is on premise. The refresh failure is occuring within a group. I can, obviously, refresh the dataset through the desktop and upload that to the group files area. The failure sites invalid credentials but they are windows credentials and . . .  well I am logged in and working.

        And, forgot to add, personal gateway.