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vhello's avatar
vhello
Frequent Visitor
9 years ago
Solved

Remove/delete Gateway

Hi,   I have couple on-premise data gateway setup for testing. Now that the servers are offline I would like to delete/remove the gateway on Power BI Service website. But I can't   Any ideas? ...
Need Help
  • v-haibl-msft's avatar
    v-haibl-msft
    9 years ago

    vhello

     

    The 3 dots will appear when you hover your mouse over the gateway name. Please refer to following gif.

    Removedelete Gateway

     

    Best Regards,

    Herbert

ankitpatira's avatar
ankitpatira
Community Champion
9 years ago

vhello You should be able to click on ellipses (three dots) next to the gateway name and click Remove. Make sure you've removed all data sources underneath that gateway. If it doesn't remove try removing all reports that were using that gateway and then remove it.

vhello's avatar
vhello
Frequent Visitor
9 years ago

I removed all the reports and dataset. The Manage Gateway page still shows the same as my previous screenshot.

 

I don't see the 3 dots, instead I see the warning logo. And still don't see any options to remove the gateway

 

 

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee
    9 years ago

    vhello

     

    The 3 dots will appear when you hover your mouse over the gateway name. Please refer to following gif.

    Removedelete Gateway

     

    Best Regards,

    Herbert

    • pvarley's avatar
      pvarley
      Helper I
      9 years ago

      I followed the instructions here and successfully removed the Gateway from the cloud, but the Windows Service (PBIEgwService) is still running on my machine. Should I do something else to remove that?

    • azizimranz's avatar
      azizimranz
      Frequent Visitor
      8 years ago

      I cannot see the remove button.

       

       

      • andrewsimmans's avatar
        andrewsimmans
        Helper I
        8 years ago

        Hi - try a different browser - I could not see the menu in Edge but I can in IE.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Thanks mate, that was very helpful.

       

      Cheers,

      Bhoga

      • osandrolucas's avatar
        osandrolucas
        Frequent Visitor
        6 years ago

        You're welcome. Please check my answer as a solution.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I have the same problem.  Cant see the 3 dots.  Only warning logo