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dsm8's avatar
dsm8
New Member
5 years ago

Remote Desktop Redshift Connection Issues East vs West Coast

We have a remote desktop with several successful connections to redshift databased that are all on the west coast.
A legacy database has been moved from West Coast to East Coast.

I am able to connect to it via ODBC on my local desktop, using the same credentials I am unable to connect to it on the remote desktop where the gateway is hosted.

 

What I dont know is where the remote desktop is being hosted. I am thinking it might be the root cause but this is outside my wheelhouse.